GUEST REVIEWS
Discover what our guests have to say about their unforgettable stay at Holiday Inn Citystars by IHG
Discover what our guests have to say about their unforgettable stay at Holiday Inn Citystars by IHG
Mamoon
What guests loved:
it is a good hotel, it is not the first time for me there

Nabeel
What guests loved:
The main positive point is the hotel’s location and its proximity to the shopping mall and the airport, in addition to the ease of transportation to other places in Cairo. There is also a strong sense...
Areas for improvement:
We were a family of five and booked two rooms on the same floor, but they were far apart since triple-bed and double-bed rooms are in different areas. One room had a cooling issue that the technician ...

Mohammed
What guests loved:
Mr. Mena jamal the receptionist was so great and so decent . The cafe services was great 👍
Areas for improvement:
The room 901 was tooooo small, old, smelly, located at the end of the corridor and so ugly, and they charged me for the Parking without telling me in advance about the charges. I never comeback again
Yasmine
What guests loved:
The staff has been so friendly and shows the quality of the staff profile working in this hotel. A special thanks and appreciation to Sama the guest relation who has been very helpful and supportive i...
Areas for improvement:
Nothing
Hany
What guests loved:
Central location in Cairo, Availability of all services, restaurants, Anna other amenities Nice, professional staff
Anabtawi
What guests loved:
The staff were so helpful mainly Mustafa Hani and his colleague Mustafa Mahmoud at the reception
Rajaa
What guests loved:
Location, being next to City star mall, clean, friendly staff.
Areas for improvement:
The price is high , while its seems as a good 4 stars hotel.

Osamah
What guests loved:
The location and Mall near the Hotel, also the price for one night
Areas for improvement:
Nothing
Remon
What guests loved:
The good thing about the hotel is very close to the mall and the shopping area and not far from the airport
Mohamed
What guests loved:
Mr. Mostafa the duty Manager and the staff helped me to solve an error done by booking which was related to my reservation in booking application (I booked the room with breakfast but booking applicat...